01
Your Euvola
Choose a stable, well-ventilated spot with a strong Wi-Fi signal and a nearby outlet.
EUVOLA SETUP GUIDE
Set up Euvola,step by step
Keep your Euvola and phone together as you power on, connect, pair, and choose a Companion. Each step tells you what success looks like before you move on.
You will need your Euvola, a phone, and a reliable home Wi-Fi connection.
Have these ready
02
The included cable
The box includes a USB-A to USB-C charging cable.
03
A power adapter
A power adapter is not included. Use one that matches the requirements printed on the device label and accepts USB-A.
04
A phone
You will use it to install the Euvola App, sign in, and scan the pairing code.
05
Home Wi-Fi
Have the network name and password ready. Core conversation and memory features require an internet connection.
INITIAL SETUP
Complete these four steps in order
Do not skip ahead. Move on only after you see the success check for the current step.
01
Connect power and install the Euvola App
Start the on-device guide, then get your account ready on your phone.
On Euvola
- 1Connect the USB-C end of the included cable to Euvola and the USB-A end to your power adapter.
- 2Turn Euvola on and wait for the App download QR code to appear.
- 3After the App is installed and you are signed in, return to Euvola and press the HOME button once.
On your phone
- 1Scan the download code with your phone camera, or use one of the official store links below.
- 2Install the Euvola App, then create an account or sign in.
- 3Leave the App open and keep your phone near Euvola.
You are ready to continue when
The Wi-Fi selection screen appears on Euvola.
Keep in mind
One account currently supports one paired Euvola. After setup, keep the device powered on and plugged in for normal use.
02
Connect Euvola to home Wi-Fi
Enter Wi-Fi details on the Euvola screen. You do not need to look for a Euvola hotspot in your phone settings.
On Euvola
- 1Choose your home Wi-Fi network on screen.
- 2Enter the Wi-Fi password carefully and confirm.
- 3Keep Euvola powered on while it connects.
On your phone
- 1Stay signed in to the Euvola App.
- 2If the App asks for local network access, allow it so pairing can continue.
You are ready to continue when
A device-pairing QR code appears automatically on the Euvola screen.
Keep in mind
The pairing code appears only after Euvola is online. Do not guess compatibility from a network name marked 2.4 GHz or 5 GHz; use a network the device can see and join successfully.
03
Pair the device in the App
This links the Euvola in front of you to your account.
On Euvola
- 1Keep the full pairing code visible on screen.
- 2Move the screen away from strong reflections if the code is hard to scan.
On your phone
- 1Open Devices in the Euvola App and choose Bind Device.
- 2Allow camera access, then fit the full code inside the scanner frame.
- 3Keep both devices online until the App confirms pairing.
You are ready to continue when
Euvola appears in the App and shows as online or ready for Companion selection.
Keep in mind
A factory reset does not unpair the account. If the device says already bound, remove it from the original account before pairing it again.
04
Choose an official Companion and start talking
Use an official Companion first to confirm that the full setup works. You can create a custom Companion later.
On Euvola
- 1Wait for the selected Companion to appear on screen.
- 2Face Euvola and say one complete sentence in your normal speaking voice.
- 3If there is no reply, check that the microphone is not muted with a steady red light.
On your phone
- 1Open Companions, choose an official Companion, and activate it.
- 2Confirm the device is online, then return to Euvola to talk.
- 3After the test works, create a custom Companion if you wish.
You are ready to continue when
Your Companion appears and completes at least one spoken exchange with you.
Keep in mind
Conversation happens on the Euvola device. The App is mainly for setup, pairing, device settings, and Companion management.
Four useful checks after setup
01
Choose a permanent spot
Use a stable, ventilated place with reliable Wi-Fi and nearby power. Keep Euvola plugged in; the battery is intended for several hours of backup use.
02
Set volume and light level
Adjust speaker volume and light-ring brightness from the device page in the App.
03
Try microphone mute once
Press and hold HOME until the red light stays on. Press and hold again to resume listening.
04
Then create a custom Companion
Confirm an official Companion works first. Only upload photos and voice samples you have permission to use.
Device and button reference
The black panel above the screen is a presence sensor, not a camera.
01
Presence sensor
Detects when someone is nearby so Euvola can respond naturally. It does not take photos, record video, or identify faces.
02
8-inch touchscreen
Used to choose Wi-Fi, display download and pairing codes, and show your Companion.
03
HOME button
Press once to continue during setup. During a conversation, press once when you want your Companion to keep talking. Press and hold to mute or unmute the microphone.
04
Stereo speakers and light rings
The speakers play your Companion's voice. The light rings show device status and add ambient light; brightness is adjustable in the App.
Physical controls and adjustable stand
- 1
Left side
Volume buttons
Press the upper or lower button to raise or lower speaker volume, including while your Companion is speaking.
- 2
Front
HOME button
Press once to continue during setup. In conversation, press once to hear more without having to reply. Press and hold to mute or unmute the microphone.
- 3
Right side
Power button
Press and hold to turn Euvola on. To shut down, restart, or reset, press and hold, then follow the options on screen.
- 4
Base
Adjustable stand
Tilt the device until the screen sits close to eye level and face-to-face conversation feels natural.
Start with the symptom you can see
Work on the current step first. A factory reset should not be your first response.
01Euvola does not respond after I connect power
Check that USB-C is fully seated in Euvola and USB-A is connected to a powered adapter. The adapter is not included. Use one that meets the requirements on the device label. If nothing changes, photograph the adapter label and device state before contacting support.
02My Wi-Fi is missing, or the password keeps failing
Confirm the router is online and the password is correct, then move Euvola closer and refresh the network list. Network behavior can vary, so do not rely only on a 2.4 GHz or 5 GHz label. Note the router model and network type if you need support.
03Wi-Fi connected, but no pairing code appeared
Leave Euvola powered on for a moment. If it remains on the network screen, select the network again and re-enter the password. Take a photo of the screen so support can distinguish a network issue from a firmware state.
04The App cannot scan the code on Euvola
Allow camera access, keep the full code inside the scanner frame, and reduce screen glare. Clean the phone camera lens and move the phone slightly farther away before trying again.
05Setup or pairing keeps starting over
Update the Euvola App and reopen it. Avoid repeated factory resets. Record the App version, screen state, and network type, then send screenshots or a short video to support.
06The device says already bound
Sign in to the account that previously paired this Euvola and remove or unpair the device there. Then choose Bind Device from the new account. A factory reset alone does not remove account pairing.
Five common setup and everyday-use questions
Do I need the Euvola App?
Yes. The App handles initial setup, sign-in, device pairing, Companion management, device settings, and updates. Everyday voice conversation happens on Euvola itself.
Is a power adapter included?
No. The box includes Euvola, a USB-A to USB-C cable, and a quick-start card. Use a power adapter that meets the requirements printed on the device label.
Should I turn Euvola off every day? How long does the battery last?
There is no need to shut it down each day. Keep it plugged in at its regular location. The built-in battery lasts several hours and is intended for short moves or temporary outages; actual time varies with volume, brightness, and use.
Is the black area at the top a camera?
No. Euvola has no camera. The top area is a presence sensor that can tell when someone is nearby; it does not take photos, record video, or identify faces.
Does a factory reset delete my Companion and memories?
Your Companion and core account data are linked to your account, not stored only on one device. A reset requires setup and pairing again, but does not unpair the account. Contact support if your data does not return as expected.
- 01The setup step where the issue happens and the last screen you can see
- 02Euvola App version and phone operating-system version
- 03Wi-Fi network type and router model, if available
- 04A photo of the Euvola screen or a short video showing the issue
- 05The last four characters of the device serial number, if convenient
Do not include your Wi-Fi password, account password, or full payment details.
Guide updated July 15, 2026